Price Increase Notice and Updated Terms and Conditions

At Rio Networks, we appreciate your business and the opportunity to bring you valuable telecommunications services at competitive rates. However, like all telecommunications companies, we face new or increased operation costs that include, but are not limited to, municipal franchise fees, regulatory costs and the cost to interconnect to the Public Switched Telephone Network (PSTN).  Further, we make significant capital investments to maintain our extremely reliable state-of-the-art network.  Historically, Rio Networks has absorbed these costs, but now it has become necessary to pass on these costs.

Rio Networks is committed to continue our significant capital investments in the future to insure the best products, service and customer support.  While these cost increases are necessary, we believe that you will find the rates we offer to be most competitive in the industry and remain a good value for your business. 

Increases will be effective on your February 2010 invoice.
Access Recovery Charge: 4.99%
Regulatory and Property Tax Recovery Charge: 1.99%

To view Rio Networks updated Terms and Conditions (Click Here) .

We hold your trust in our business relationship very seriously and look forward to continuing to provide the best value and service in the telecommunications industry.

If you have questions, please contact our Local Customer Care at 877-500-4746

Mark Bilton-Smith

General Manager

What's New at Rio Networks?

Why Buy Local?

Support small businesses and strengthen the local economy

All we ask for is the opportunity to “Earn” your business

·         The Local Multiplier Effect (LME) is a very valuable, hidden feature of our economies. The term refers to how many times dollars are re-circulated within a local economy before leaving through the purchase of an import.  The Rogue Initiative for a Vital Economy (THRIVE)

o   Each dollar spent at local independent business returns three times more money to the local economy than one dollar spent at a non-local business.   American Independent Business Alliance

o    A dollar spent at a locally owned store is usually spent 6 to 15 times before it leaves the community. From $1.00, you create $5.00 to $14.00 in value within that community. Spend $1.00 at a national chain store, and 80% of it leaves town immediately. Tim Mitchell, first cited in E-magazine

·         Local Keeps Taxes Lower - Local businesses put less demand on roads, sewers and safety services and generate more tax revenue per sales dollar, aiding in keeping taxes lower.    American Independent Business Alliance

·         Local means more stable - An economy composed of many small, locally owned businesses is more stable and often more prosperous over the long-term than one dependent on a handful of absentee-owned companies.  The Rogue Initiative for a Vital Economy (THRIVE)

·         Less Pollution - Independent businesses consume less land and are generally located closer to residents, creating less traffic and less pollution.   American Independent Business Alliance

What's New at Rio Networks?

• Rio has a very robust SIP offering in Oregon, all of our SIP services are delivered on our QOS enabled data pipes starting from standard ADSL2+ to Bonded ADSL2+ up to our 25 Mbps x 25 Mbps EOC, We also offer these services over T-1.  Our plans are very different than traditional SIP providers  and mimic the standard dial tone plans customers are accustomed to, .15 cent DID numbers, unlimited local inbound/outbound and extremely competitive long distance rates.

• Rio can prepare your business for the future, install a legacy T-1 on our  SIP service, when upgrading to a SIP IPBX or hosted IPBX (RIOffice) it is then very easy to convert with little to no hassle. It is no secret Rio has its bumps along the way but this infrastructure has been in place for over 5 years and over the past 2 years Rio has become a CLEC leader in innovative solutions for the business, we have perfected our SIP offerings.

• We have 5 Alcatel/Lucent soft switches in the NW, all of our CO's are equipped with state of the art DSLAMs that support ADSL2+ and EOC.

• We have committed to the Salem market and will be moving in soon, this will complete our deployment in the major cities up and down the I-5 corridor.

• Rio is now offering a full featured hosted IPBX service on our same QOS enabled network, we hope our Agents and customers take advantage of this robust, cost saving solution for the small business.

• Our networks spans Oregon and offers our On-Net service in Portland, Salem, Eugene, Springfied, Roseburg, Grants Pass, Medford and Bend.

• In September we will have completed our new connections to Tier 1 internet providers offering our business customers the best possible internet connection in the industry; this will also be our entry into national SIP DID origination and termination.

• We are now starting to play with WiMax and plan to perfect  Voice over WiMax as we build out our wireless network in 2010.

• We also have plans for a state of the art Data center in Roseburg starting in 2010.

Thank you for supporting your Oregon owned and operated Telephone and Internet Provider.

Rio Networks’ broadband deployment heads home

ACCESS Magazine - Second quarter 2008 - Moving into the residential broadband market complete with its bandwidth wars, price battles and marketing skirmishes, is a tough move for any established business service provider to make. The delivery of IPTV and triple play broadband service bundles holds great promise for service providers who accept the challenge, but if you are not the incumbent service provider or the first one into a given market, the need to make an impact with the right technology choice is especially acute. Rio Networks’ choice was to go with a broadband technology platform that allows it to leverage two different kinds of DSL.

The service provider in woodsy Roseburg, Ore.—woodsy being the only proper way to describe a town that calls itself the Timber Capital of the Nation—is launching itself into the residential broadband market on the back of a major DSL upgrade, with the help of vendor partners Zyxel Communications and EMBARQ Logistics™. The upgrade will allow Rio to support greater broadband access speeds for its growing residential customer base, and will grant Rio more network and operational flexibility in how it delivers broadband services.

Read more: Rio Networks’ broadband deployment heads home